Thanks for taking the time to read our terms and conditions. Our terms are standard across the music industry and are governed in accordance with English Law. We aim to provide a reliable service and if at any time you have any issues please contact us.
Ordering
We use the E-junkie system for the fulfillment of customer orders. All E-junkie transactions take place over secure servers which offer the highest levels of encryption and security possible. E-Junkie is also governed by strict privacy rules, copies of which are available upon request or from www.e-junkie.com. All payments are processed through the industry standard Paypal system and are guaranteed under Paypal’s terms and conditions.
After placing an order you will receive a confirmation of your order on email from “Woodshed Recordings”. If you do not receive this confirmation within 24 hours please contact us – admin@woodshedrecordings.com.
If ordering a digital download you will be sent a link from which to download your mp3 files. This link is provided by E-Junkie and is totally secure. The link will expire if not downloaded within 5 hours. If your link expires before you have a chance to download please contact us to renew. The downloaded file will be in a zip format and requires extracting before it can be used. Once again please contact us if you have any difficulties with this and we will talk you through the simple process.
CD orders will be dispatched the next working day from order via Royal Mail.
If you are ordering from Overseas then we deliver via Airmail. We aim to deliver to Europe in three working days and to the rest of the world in five working days.
Please refer to our ordering details for postage costs.
Returns
Under UK Regulations, you have the right to cancel UK CD orders up to 7 working days after delivery as long as the items are in their original condition and any shrink-wrap is still sealed.
We cannot offer refunds on digital downloads once they have been downloaded. If you have a problem with your download please contact us and we will do our best to fix the problem.
To cancel your CD order, please write ‘cancel order’ on the invoice and return the whole package to Woodshed Recordings 1 Wood Lane, Quorn, Loughobrough LE12 8DA. We advise that you send the parcel by Recorded Delivery and ensure the items are strongly packaged. If they are damaged in transit due to being inadequately packaged, we will be unable to give a refund.
After receiving the parcel we will refund your credit / debit card (excluding original shipping costs) within 30 days.
Privacy
Any personal information you provide while visiting our site is confidential, and only used for the purposes of fulfilling your order. We are committed to keeping your details safe and secure. We guarantee never to sell Personal Information or share that information with any third party except where necessary for the fulfillment of your order or for purposes to which you have consented.
We might, from time to time, send mailshots and newsletters from Woodshed Recordings and if you do not wish to receive these please let us know, or reply to any with the word “unsubscribe” and we will remove your name from our marketing lists.
Copyright
This site and its content (including but not limited to, animations, character design, text, software, music, lyrics, sound, photographs, graphics, video, page layouts and design) are protected by intellectual property rights and are the copyright of Woodshed Recordings.
Similarly all music purchased is protected under copyright by Woodshed Recordings and all rights are reserved.
These Terms and Conditions shall be construed in accordance with English Law.
Thank you for reading and we hope you enjoy your music.